This blog is now retired. My new site is at: Predictably Irrational.

Monday, February 25, 2008

Coffee, Tea or Milk?

I read the recent article about the American Airlines (AA) passenger ( who passed away during the flight...after, supposedly, being turned down twice by flight attendants for oxygen.

AA, of course, is refuting the claims that their two oxygen tanks were NOT empty (as reported) and that the flight attendants, in fact, DID everything they could to help the dying passenger.

Are you like me...and _doubt_ the AA report that the attendants tried to help? Am I the only person that has found that every flight attendant I've encountered in the last 15 years have been, um, what's the word, SMUG? Self-righteous? Holier-than-thou? I-don't-have-to-do-anything-remotely-close-to-providing-you-a-good-experience? Seriously, every flight attendant I have had I try to avoid. I know that any interaction with them will be BAD because the rule is, ask them to help you and RUIN THEIR ALREADY FUCKED UP DAY.

Maybe they _did_ try to help this passenger, but based on my non-first-class experience, I can totally sympathize with that passenger (may she rest in peace)...I would expect to receive the same exact treatment that was reported by her cousin.

I think librarians and flight attendants attend the same course in customer service...

No comments:

Post a Comment